Legal notice

Site publisher

Zetra

Zetra SAS

Share capital: €13,364,763
SIRET: 93887561400019

Registered office: 80 rue Saint Lazare, 75009 Paris - FRANCE

Host

OCI
2 rue Ampère
67450 Mundolsheim
oci.fr
SIRET number: 50277011800011

Cookies

Last updated: 25/03/2025

1. Introduction

Our website uses cookies and similar technologies to improve the user experience, analyse traffic and offer personalised services. This policy explains how and why we use these technologies.

2. What is a cookie?

A cookie is a small text file stored on your device (computer, tablet, smartphone) when you visit a website. It makes it possible to recognise your device and store certain information about your preferences or past actions.

3. Types of cookies used

We use several types of cookies:

  • Essential cookies : necessary for the site to work properly (e.g. session management, security).
  • Analytics cookies : collect information on how you use our site in order to improve how it works.
  • Functional cookies : remember your preferences for smoother browsing.
  • Advertising cookies : used to show you targeted ads based on your interests.
4. Managing cookies

On your first visit to our site, a banner tells you about the use of cookies and lets you accept or decline them. You can change your preferences at any time through your browser settings or our cookie management tool.

5. Changes to the cookie policy

We reserve the right to change this policy at any time. Changes will be published on this page along with the update date.

6. Contact

For any question about our cookie policy, you can contact us here.

Privacy policy

Data retention period: 3 years

Last updated: June 2022

This page is intended to inform visitors to our website about the collection and processing of personal data. We strive to ensure that our organisation and the technical solutions we deploy respect data-protection rights, with reference to the General Data Protection Regulation (GDPR).
Please note that this privacy policy may be amended or supplemented at any time, in particular to comply with any legislative, regulatory, case-law or technological developments. In such a case, the date of its update will be clearly identified at the top of this policy. These changes are binding on the user as soon as they are published online. We recommend that you review these rules from time to time to stay informed of our procedures and rules regarding your personal information.

Consent

By filling in a contact form on our site, you agree and accept that the company may collect, process, store and/or use the personal data submitted (limited to information useful for the purpose of processing). By giving us your consent, you also retain the right to rectification, the right to be forgotten and/or the right to erasure of your personal data.

Purpose of processing

The main purpose of collecting your personal data on this site is to be able to get in touch with you in a personalised way. To that end, you accept that we may use your personal data to:

  • carry out our services as part of a business relationship
  • draw up commercial proposals
  • resolve any issues in order to improve the use of our site and services
  • personalise, assess and improve our services, content and documentation
  • analyse the volume and history of your use of our services
  • regularly check the data about you to ensure our actions remain relevant
  • comply with our legal and regulatory obligations

Recipient of personal data

The company undertakes not to rent, sell or transfer to third parties the personal data you provide through the contact forms on this website. The personal data about you collected on the site is intended for the company's own use.

Your rights regarding personal data

Right of access

You have the ability to access the Personal Information concerning you. However, due to the security and confidentiality obligations that apply to the company when processing personal data, you are informed that your request will be handled provided you supply proof of your identity — in particular a scan of a valid ID document (for a request via our dedicated electronic form) or a signed photocopy of a valid ID document (for a written request). The company informs you that it may, where appropriate, object to manifestly unfounded requests (by their number, repetitive or systematic nature). To assist you, in particular if you wish to exercise your right of access via the address (contact address given at the top of the page), you will find, by clicking the following link, a template letter produced by the French data protection authority (the « CNIL »). We also ask you to prove your identity with 2 approved forms of ID.

Exercise your right of access

Right to rectify data

Under this right, the law entitles you to request the rectification, updating, locking or erasure of data concerning you that may be inaccurate, incorrect, incomplete or out of date. You may also set out general and specific instructions on what happens to your personal data after your death. Where appropriate, the heirs of a deceased person may require the death of their relative to be taken into account and/or the necessary updates to be made. To assist you, in particular if you wish to exercise your right to rectification — for yourself or on behalf of a deceased relative — by written request to the postal address given in point 1, you will find, by clicking the following link, a template letter produced by the CNIL. We also ask you to prove your identity with 2 approved forms of ID.

Exercise your right to rectification

Right to object

This right may only be exercised in one of the following two situations:
1. Where the exercise of this right is based on legitimate grounds; or
2. Where the exercise of this right aims to prevent the data collected from being used for direct-marketing purposes.
To assist you, in particular if you wish to exercise your right to object by written request sent to the postal address indicated below, you will find, by clicking the following link a template letter produced by the CNIL. We also ask you to prove your identity with 2 approved forms of ID.

Response time

The company undertakes to respond to your request for access, rectification or objection, or any other additional request for information, within a reasonable time that cannot exceed 1 month from receipt of your request.

In accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act of 1978, as amended by the law of 20 June 2018, you have the right to access, rectify, restrict, port, object to and erase your personal data, which you can exercise by contacting us at the details given at the top of the page.

Services provided

Zetra strives to provide information on its site that is as accurate as possible. The information on this site is not exhaustive and the photos are not contractual. It is provided subject to changes made since it was published online. Furthermore, all information given on this site is provided for guidance only and is liable to change or evolve without notice.

Contractual limitations on the data: the information on this site is as accurate as possible, but it may nonetheless contain inaccuracies or omissions. If you notice a gap, an error or what appears to be a malfunction, please report it via our contact form.

Intellectual property

All content on the zetra.com site, including without limitation graphics, images, text, videos, animations, sounds, logos, gifs and icons, as well as their layout, is the exclusive property of the company, with the exception of trademarks, logos or content belonging to other partner companies or authors.
Any reproduction, distribution, modification, adaptation, retransmission or publication, even partial, of these various elements is strictly prohibited without the express written consent of Zetra. Such representation or reproduction, by any means whatsoever, constitutes an infringement punishable under Articles L.335-2 et seq. of the French Intellectual Property Code. Failure to comply with this prohibition constitutes an infringement that may engage the civil and criminal liability of the infringer. In addition, the owners of the copied content could bring legal action against you.